Privacy and Cookie Policy

1. Introduction
This Privacy and Cookie Policy outlines how The Charity Dalek Squad ("we", "us", "our", "The Group") collects, uses, stores, and protects any personal information you provide when interacting with us, including through our website www.charitydaleksquad.co.uk, membership registration, or event participation.

By accessing or using our website, you agree to the terms of this Privacy and Cookie Policy, which operates in conjunction with our [Membership Terms and Conditions] and [Event Attendance Terms and Conditions]. Please read this policy carefully to understand how we handle your personal data.

We are committed to ensuring that your privacy is protected and that your personal data is handled in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR).

2. Information We Collect
We may collect and process the following categories of personal data:

2.1 Website Visitors
Technical Data: IP address, browser type, operating system, and browsing behaviour. This data is collected for system administration and analytics and does not identify individuals directly.

2.2 Members and Event Participants
Personal Identifiers: Name, address, email address, telephone number.
Credentials: Passwords and authentication data for member access.
Correspondence: Records of communications with us.
Membership History: Details of your involvement with The Group.
Special Category Data: Health information, where voluntarily provided, to ensure appropriate support and safety at events.
Criminal Offence Data: Where necessary and lawful, for safeguarding purposes.

3. How We Use Your Information
We process your personal data for the following purposes, based on our legitimate interests, your consent, or legal obligations:

To manage and administer your membership.
To provide information about our services and events.
To respond to enquiries and support requests.
To maintain internal records and improve our services.
To notify you of changes to our services or policies.
To conduct market research and analyse feedback.
To ensure health and safety at events.
To comply with legal and regulatory obligations.
To protect our legal rights and prevent misuse of our services.

We may contact you following an unconfirmed event enquiry or membership request to understand your experience and improve our services. This communication will not be used for marketing purposes or shared with third parties.

4. Data Sharing and Disclosure
We do not sell or rent your personal data to third parties. We may share your personal data with trusted partner organisations (e.g., Project Dalek) only when collaborating on events and only with your prior agreement. Such sharing is limited to necessary contact details and only for the duration of the collaboration.

5. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements. When data is no longer required, it will be securely deleted or anonymised.

6. Your Rights
Under the UK GDPR, you have the right to:

Access the personal data we hold about you.
Request correction of inaccurate or incomplete data.
Request erasure of your data where appropriate.
Object to or restrict certain types of processing.
Withdraw consent where processing is based on consent.
Lodge a complaint with the Information Commissioner’s Office (ICO).

To exercise your rights, please contact us at:
[email protected] or use our online contact form.

7. Cookies
Cookies are small text files stored on your device to enhance your experience on our website. We use the following types of cookies:

7.1 Essential Cookies
- Enable core functionality such as security, network management, and accessibility.
0Automatically deleted when you close your browser.

7.2 Functional Cookies
Remember your preferences and login status.

7.3 Analytics Cookies
Collect anonymous data to help us understand website usage and improve performance.

7.4 Optimisation Cookies
Used for A/B testing and content personalisation.

You can manage or disable cookies through your browser settings. For guidance, visit www.allaboutcookies.org.

8. External Links and Embedded Content
Our website may contain links to external websites or embedded content (e.g., videos, articles). These third-party sites may collect data about you and use cookies independently of our control. We encourage you to review their privacy policies before interacting with such content.

9. Changes to This Policy
We reserve the right to update this Privacy and Cookie Policy at any time. Changes will be posted on this page, and we encourage you to review it periodically to stay informed.

10. Contact Us
If you have any questions or concerns about this policy or how we handle your data, please contact us at:
[email protected]

Last updated: 27 July 2025